In the area of emotional comfort people work easily with pleasure, and copes with its responsibilities. This is natural. Every man instinctively seeks to positive emotions. We learn and work best when we have good mood when we are interested. In this case, we are mobilizing all its potential. And after we most want to see the circumstances in which we enjoyed, repeat. Negative emotions, on the contrary, lower performance, impair mental performance, reduce ability to concentrate and as a consequence, lower productivity. Whatever the operational officer, when his entourage, or in his mind there factors which impede him feel good and comfortable at work, its effectiveness is reduced by several times and the situation itself causes a reaction of rejection.

Meanwhile, one of the main tasks of any manager is as time to take full advantage of the full potential of their employees. That is the objective of all the work on motivation. Increased productivity and, consequently, profitability – that is the result of the introduction competent system of motivation. And here, as we see, can not do without the control of emotional sphere. Manager if he wants to be truly effective, must be able to manage emotions, how their and their employees. And a competent manager, before asking the question: "How to achieve greater impact from subordinates?" Should ask themselves the question: "How to change their emotions in the right direction for the cause?". It would seem, is known to all. Indeed, there is nothing fundamentally new. But in practice few people do anything in this field.

In recent years, Russia's position has changed with respect to such industries as information technology (IT), which is capable of carrying earnings comparable to the revenues from oil and gas. If we consider the growth trends different markets, the it market against others is the most promising and fastest growing, though there are only a few decades. However, foreign counterparts ahead of the Russian it market to move. This is because in Russia still lacks standards, flawed legislation with this area and many other reasons. Increased competition in all sectors of the market forces as a possible target installations of the company consider the globalization of its activities. The essence of solving the problem is to increase the efficiency of the Russian it companies on the basis of interaction with foreign colleagues.

In the context of study considered the direction of exports of it services to improve the performance of the company. Outsourcing (outsourcing) as a process of transferring part of business processes or all of the business process an external service provider on a contractual basis, is today an essential part of business strategy of most large companies. Considering the export of services, it is necessary to focus on foreign companies working on outsourcing. Stacking Chairs oftentimes addresses this issue. If the outsourcing services provided by a foreign company, which is located in a country with low labor cost, then such a service is called offshore outsourcing (offshore outsourcing). In general, offshore outsourcing is not new. International division of labor in countries with open economies and formerly led to the transfer of surplus value creation chain in the country with lower labor costs (A.